Customer Service

SHIPPING & DELIVERY

Orders will be shipped within 3-5 days after receipt of payment. Tracking number will be provided to you once the order is dispatched.

PRIVACY & SECURIT

Your personal data is used by Digital Walls to fulfil our commitment towards your order and we take utmost care to not share this data for promotions by any third party. The data might be used by Digital Walls for information and marketing purposes.

RETURNS & REPLACEMENTS

We guarantee customer satisfaction, however, your order is 100% customized, therefore, only if your order is faulty, defective or damaged we will accept returns.

Wallpaper once applied on the wall cannot be returned, hence, kindly check that you have received the correct item that you ordered. No reimbursements will be made for incorrect sizes entered while placing the order or faulty installations.

For any further enquiry that you might have, please feel to write to us at info@digitalwalls.in.

ORDERING & CANCELLATIONS

You can follow the step-by-step procedure to confirm your order. We usually begin the process of production as soon we receive the order from you and usually changes will not be possible after you have confirmed your order.

If you wish to make a change to your order after you have placed it, you must contact us immediately and we will let you know if we can help you. If it is possible, we will let you know about any changes to the price of the Products, the timing for delivery or anything else which would be necessary as a result of your requested change and ask you to confirm if you wish to go ahead with the change.

PAYMENT, PRICING & PROMOTIONS

We accept payments via, Debit Card / Credit Card / Bank Deposits and Paytm. If due to any reason, the amount due for your order, could not be charged, your order may be cancelled.

We assure best pricing for the quality that we deliver.

If you have any promotional code, kindly use the code at the time to check-out. You cannot apply a promotional code, once you have paid for your order.

VIEWING ORDERS

You will be requested to register with us and create an account at the time of placing your order. You can use your login details to check the status of your order and return to us anytime for another beautiful wall-makeover.